Some people seem unable to see issues from any point of view
but their own. Whether they work for you or you work for them, their
inflexibility can be a roadblock to your success. Here’s how to work together
in harmony:
• Listen. Give your complete attention to the other person,
and show you understand by paraphrasing what he or she says.
• Focus on the other person’s position, not your own. Resist
the urge to argue. Instead, build some good will by showing how you’re trying
to understand his or her perspective.
• Agree when you can. Most of the time you should be able to
find common ground. Use this to build the basis for a reasonable discussion.
• Disagree with tact. Stand your ground when necessary, but
try to disagree without creating more tension. Explain your own point of view
in positive language.
• Show some flexibility yourself. Don’t adopt an inflexible
stance of your own in response to someone else’s tough attitude. Remind yourself
to stay open-minded at all times.
No comments:
Post a Comment